At ConnectMeshNote, we collect information necessary to provide comparative financial analysis services. This includes data you provide directly and information gathered automatically through your use of our platform.

Your information enables us to deliver accurate financial analysis services and maintain platform security. We use collected data for specific, legitimate business purposes.

• Service Delivery: Processing financial data to generate comparative analysis reports and insights
• Account Management: Maintaining your user profile, preferences, and subscription status
• Platform Improvement: Analyzing usage patterns to enhance features and user experience
• Customer Support: Responding to inquiries and resolving technical issues
• Security Monitoring: Detecting unauthorized access attempts and maintaining data integrity
• Compliance Reporting: Meeting regulatory requirements in Vietnam's financial services sector

We do not use your data for marketing purposes without explicit consent, nor do we sell personal information to third parties. All data processing activities align with legitimate business interests and user expectations.

ConnectMeshNote maintains strict controls over data sharing. We work with limited third parties to support our operations while protecting your information.

Authorized Third-Party Services

• Cloud Infrastructure: Secure hosting providers for data storage and platform operations
• Analytics Tools: Privacy-compliant services for platform performance monitoring
• Communication Services: Email and notification systems for account-related communications
• Security Providers: Specialized services for fraud detection and system protection

Required Disclosures

We may share information when legally required by Vietnamese authorities or in response to valid legal processes. Such disclosures occur only to the extent necessary and with appropriate legal safeguards.

As a ConnectMeshNote user, you maintain significant control over your personal information. We provide clear processes for exercising these rights.

To exercise any of these rights, contact us at [email protected] with your request. We respond within 30 days and provide status updates for complex requests requiring additional time.

We implement comprehensive security controls to protect your information from unauthorized access, alteration, or disclosure. Our security approach includes technical, administrative, and physical safeguards.

Technical Security Controls

• End-to-end encryption for data transmission and storage
• Multi-factor authentication for account access
• Regular security vulnerability assessments and penetration testing
• Automated threat detection and response systems
• Secure backup procedures with encrypted off-site storage

Administrative Safeguards

• Employee background checks and security training programs
• Role-based access controls limiting data access to authorized personnel
• Regular security policy reviews and updates
• Incident response procedures for potential security breaches

While we maintain robust security measures, no system is completely immune to threats. We continuously monitor and improve our security posture to address evolving risks in the financial technology sector.

We retain your information only as long as necessary for legitimate business purposes and legal compliance. Retention periods vary based on data type and regulatory requirements.

Retention Schedule

• Account Information: Maintained during active subscription plus 3 years for business records
• Financial Analysis Data: Retained for 7 years to meet Vietnamese financial record-keeping requirements
• Usage Analytics: Aggregated data kept indefinitely; individual tracking data deleted after 2 years
• Communication Records: Support tickets and correspondence maintained for 5 years
• Security Logs: Access logs and security events retained for 1 year unless part of ongoing investigation

You can request early deletion of specific data categories where legally permissible. We provide confirmation once deletion is complete and maintain records of deletion requests for compliance purposes.